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Policies

 

Privacy Policy 

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We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.

When placing an order or signing up to our news letter, we may collect data such as your name, address, and contact information eg. email. We will not sell, distribute or lease your personal information to third parties. Flique 1 ltd registered address 3 sandyfield way , so32 2ga. 

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Cookies

 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Terms and Conditions for Flique 1 ltd

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These Terms and Conditions ("Terms") govern the use of our website, the purchase of products, and any related services provided by our shop.

By accessing or using our website and purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or make any purchases.

1. General Information

  • Business Name: Flique 1 ltd

  • Location: 2 saint lukes close so30 2us

  • Registered: 3 Sandyfield way so32 2ga

  • Email: leah@flique.co.uk

  • Phone Number: 01489788123

2. Products

  • All products offered for sale on the website are subject to availability.

  • We reserve the right to modify or discontinue any product without prior notice.

  • Product descriptions and pricing are accurate at the time of posting. However, we cannot guarantee that the information is error-free, and we reserve the right to correct errors in pricing or product details.

3. Orders and Payment

  • Order Acceptance: Orders placed through our website are subject to acceptance and availability. Once an order is received, you will receive an order confirmation email.

  • Order Processing: We process orders within 1-2 days. Orders may be delayed during busy periods or due to stock availability.

  • Price and Charges: All prices are listed in [gbp] and exclude taxes and shipping unless stated otherwise.

4. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated at checkout based on the delivery location and the size of the order.

  • Delivery Time: Estimated delivery times will be provided at checkout, but we do not guarantee specific delivery dates.

  • Risk of Loss: All orders are shipped with tracking, and the risk of loss passes to the customer upon delivery to the carrier.

5. Returns and Exchanges

  • Return Policy: We accept returns on unopened and unused products within 14-21 days from the date of delivery. The item must be in its original packaging.

  • Non-returnable Items: Certain items, such as opened or used products, may not be eligible for return or exchange for hygiene reasons.

  • Refunds: Refunds will be processed once the returned product has been inspected, and a credit will be issued to your original payment method.

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6. Customer Responsibilities

  • Account Information: You are responsible for maintaining the confidentiality of your account login and password. If you believe your account has been compromised, please notify us immediately.

  • Accurate Information: You agree to provide accurate, current, and complete information when placing an order.

7. Prohibited Conduct

  • You may not use our website or services for any unlawful or fraudulent purposes, including but not limited to attempting to hack or damage the website, submitting false information, or distributing harmful content.

8. Limitation of Liability

  • Product Use: We are not responsible for any allergic reactions or adverse effects resulting from the use of our products. Please read the ingredient list and instructions before using.

  • Indemnity: You agree to indemnify and hold us harmless from any claim, loss, or liability resulting from your use of our products or website.

9. Intellectual Property

  • All content on the website, including but not limited to logos, images, text, and product descriptions, is protected by intellectual property laws and is the property of Flique 1 ltd.

10. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the new Terms will become effective immediately.

11. Contact Information

  • For any questions about these Terms and Conditions, please contact us at:

By using our services or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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